FAQ
Everything about ordering, paying and delivery. Still unsure? Ask us.
Do I need a prescription?
Pregabalin is a prescription medicine everywhere it's sold. We ask you to confirm at checkout that you have a prescription or medical advice for it, and we never recommend doses — your doctor does that.
Which countries do you ship to?
The United Kingdom, the United States and Australia — free of charge, in 7–14 days including customs. We only ship where our parcels clear reliably, so we don't take orders for other countries; the checkout only offers these three.
What if my parcel doesn't arrive?
If a parcel is lost, damaged, or stopped at customs, we reship it once at no charge. Tell us after 21 days without delivery and we'll send the replacement; if the second one also fails, we refund in the crypto you paid with.
How does crypto payment work?
At checkout you pick a coin and network — Bitcoin, USDT on TRC20, Solana, USDC (Solana or ERC20) or ETH. After you place the order we show the wallet address and USD amount. Send the equivalent at the current rate, paste the transaction ID on your order page, and we confirm within a few hours.
Why is the per-capsule price the same at 90 and 360?
Because the price is the price: $1 (75 mg), $2 (150 mg), $2.50 (300 mg) and $3 (450 mg) per capsule, with shipping already included. Bigger packs simply mean fewer orders for you.
Is the packaging discreet?
Yes. Plain outer packaging with no product names or brand on the outside, and a neutral sender name. Capsules stay in their original sealed strips inside.
Are these genuine products?
Nervigesic, Nervismart and Nerviash are licensed Indian pharmaceutical brands made by HAB Pharmaceuticals, Healing Pharma and Asher Pharmaceuticals. Every strip carries the batch number and expiry date, and we ship with at least 12 months of shelf life left.
Can I mix strengths or brands in one order?
Yes, up to 360 capsules per order. Add whatever you need to the cart; shipping to the UK, USA and Australia is free regardless of how many packs.
Can I cancel or change an order?
Until payment is confirmed, yes — reply to your confirmation email or message us. After it ships we can't recall it, but the reshipment and refund terms still apply.
Do you store my data?
Only what the order needs: name, address, email, phone if given, and the crypto transaction ID. No card data ever touches us. See the privacy policy for retention.